Every project here had a team making do with the wrong system and tool.
Dealers ran their business from a phone but returned to a desk for anything that mattered. We rebuilt the app into a place to actually work. 6,500+ ad upgrades in the first three months.
Read the projectThe logistics team was tracking vehicles on spreadsheets and WhatsApp. We rebuilt the tool around how people actually worked on the ground. Turnaround times dropped. The team used it.
Read the projectDealers couldn’t find what they needed and inventory visibility was patchy. We rebuilt it as a proper operational hub. Dealer efficiency up 40%.
Read the projectMulti-species care creates spatial and operational conflicts. We designed separate canine and feline pathways into the architecture itself, reducing patient stress and improving how staff moved between cases.
Read the projectThe market had no high-claim medical insurance purchasable entirely online. We co-created one with AXA — Malaysia's first digitally purchased plan claimable up to RM2.1 million. The design challenge was making a complex underwriting flow feel transparent.
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